We are currently accepting nominations for our Steering Committee. Please take a moment to review the nomination form and return to Stephanie by end of day 12.19.2016 at firstname.lastname@example.org
We are also accepting applications for our 360 degree mentoring program* Please feel free to share!
This months Non- Profit News from the Chamber's Non-Profit Group. For more information please visit http://www.shrcci.com/nonprofit-focus-group.html
By: Terry Bean
Terry Bean is a connector who believes the more connected we are, the more successful and enjoyable our lives will be. As a result, Terry helps people get better connected in a myriad of ways.
Communication is the key:
Here are the top 10 of these lessons:
Lesson #1 – Communication is about Listening
Being able to communicate with others is one of the best life skills a person can develop. Someone who can effectively communicate thoughts, ideas, and feelings is better equipped for success both on the job and in personal relationships.
Listening Skills are vital for interpersonal communication.
3 Types of Listening
We tend to avoid expressing our own needs or wants, or we fail to express them clearly. If you want something, ask for it clearly. That’s what confident and effective people do.
2 Types of Question you will need to ASK
It’s such a simple act, which can communicate so many positive things, and can brighten up somebody’s day. Smiling is generally the act of the confident and the happy.
Lesson #4 – Know your audience.
Understand where the people your communicating are, relate to them so they can relate to you.
A Quote from – William Butler Yeats – “Think like a wise man but communicate in the language of the people”.
When you understand what your Type of Personality is you can understand how to relate it better
to other people your communicating with.
Briggs Myers’ 16 Personality Types
The purpose of the Myers-Briggs Type Indicator (MBTI) personality inventory is to make the theory of psychological types described by Carl Jung.
Lesson #6 – Communicate through our perspective.
A good strategy for communicating more effectively is to help your audience listen more effectively. To make your message more “listenable,” you have to be able to understand it from your listeners’ perspective.
Lesson #7 – Be Yourself.
Don’t change your personality. Communication can be used as a way to create a false impression about yourself. Instead, use communication as a way to express your true self, without regrets and without excuses. Authentic communication is the way to build great partnerships and to get the best results.
(Total Assessment Personality Profile)
A good strategy for communicating more effectively is to help your audience listen more effectively. To make your message more “listenable,” you have to be able to understand it from your listeners’ perspective.
Lesson #8 – Be Patient.
Sometimes communication takes time. You have to get through to people. The best way to do so is to know how your communication is being perceived.
Lesson #9 – Understanding the Communication Channels.
The Importance of Manners – How Saying Please Can Get You What You Want. So how does all this help the person saying please and thank you?
Manners make you seem grateful, empathetic, mild mannered and pleasant; and obviously this is going to make people more likely to want to spend time with you.
Whatever lessons you put into practice in your communication, remember to enjoy the process. It can be as meaningful as the destination of having cutting edge communication skills.
Bottom line – Most importantly, keep in mind that communication is not about you, your opinions, your positions or your circumstances. It’s about helping others by meeting their needs, understanding their concerns, and adding value to their world.
MEMBER TIPS: Digital BRAGging - Affordable Ways to Grow Your Business as a Sterling Heights Regional Chamber Member
By Richard Slisinger
BRAG Co-Chair and owner of RS Solutions Online
1) Join a BRAG Group - $100 one-time fee for Chamber members
2) Join BRAG Community Facebook - It’s FREE
3) Have your own website with your own domain name - The bigger the better, but any kind will do
Other FREE Opportunities
Create two Chamber coupons for your business: One Member-to-Member coupon and one Member-to-Public coupon with a link back to your website. Coupons are displayed in the coupon offering section of the Chamber website, and on your firm’s Chamber listing. The link to your website will increase your traffic (visitors to your website). The more traffic you have will increase your conversion rate (a visitor that takes some kind of action on your website). For example, a visitor buys something or completes a form on your site. The more visitors get to your website, the higher your Google ranking will be. A Google ranking is when anyone searches for your type of business by using Google, the higher ranking you have in the search results. Your goal is to be on the first page of a search result, because most individuals select from the first page Google results.
Create a Chamber Connection “Member News” story. Every Chamber member gets four free Chamber Connection posts per year with their Chamber membership. Additional display ads or e-blasts can be purchased from the Chamber. Your post will be sent to the more than 3,000 Chamber Connection email contacts that receive the “Connection” every Tuesday morning. More exposure is good for your business, and as a side benefit, the more visitors you get to your website via a Chamber Connection post, the higher your Google ranking will be.
If you are a BRAG member, join the BRAG Community, a “closed group” on Facebook. You must receive an invitation to participate as it is closed to non-BRAG Chamber members and the public. There is no fee for joining, but you must be in BRAG to receive an invitation. About half of all BRAG members are listed the BRAG Community Facebook site. You get instantaneous exposure to those BRAG members, and it’s managed by BRAG Core members (the Chairs of various BRAG Groups). BRAG is about networking and referrals, so you’ll get instantaneous exposure to about half of all BRAG members.
Learn and understand your FREE Chamber Referral Report (YTD), a free service available to all Chamber members. Any action you take to promote your business can be measured by the Referral Report. For example, if someone clicks on your Chamber coupon, that action is recorded. If they then click on your website link and go to your website (creating traffic), that is also recorded. You can then view the actions within a time frame you choose. Measuring the effectiveness of Chamber promotions is knowledge based on facts. If you get the results you want, do it again. Look at your numbers, and then make a decision on your next promotion based on hard data. Results matter.
It is with a heavy heart that I have to share with all of you that this is my last week working as the Member/Guest Services Specialist at the Sterling Heights Regional Chamber of Commerce. I have a lot of mixed feelings going through my head – sadness, excitement, nervous, anxious, but ready for a new adventure and to learn new things!
I’ve been the Member/Guest Services Specialist since September of 2014. What I loved about my job at the Chamber is that no two days were the same for me. I wore many different hats here, but my primary responsibilities involved manning the front desk, managing our social media accounts and website content/analytics, I was a part of the Marketing and Events committees, I started the Chamber’s young professionals network, #YoPros, and I did a lot of writing. Oh – and I also gave out the bathroom code in our building at least 5 times a day!
During the last two years at the Chamber, I have had the pleasure of getting to know many of you, your employees and what products/services you have to offer. I’ve even made quite a few friendships that I’m sure will go a long way! You have all been so welcoming, supportive, and accepting of my (sometimes) crazy ideas, my loud personality and my passion for small business.
I would also like to take this opportunity to thank the Chamber staff, the board of directors and each and every one of you for all of your support over the last two years. I am very grateful for the time I have spent at the Chamber, the experience I was able to gain, and the professional relationships I have built with all of you along the way. It has been my pleasure working with so many of you and for this great organization. From the bottom of my heart, thank you!
Don’t be too upset because I’m not going far! I am excited to let you know I have accepted the position as Director of Fund Development at Macomb County Habitat for Humanity. A big part of my new job will be meeting with local businesses and getting you involved - whether it be through volunteering, attending a fundraiser, or corporate development. Now, I will just be an attendee at Chamber events, as opposed to an employee. With that being said, if you’d like to set up a meeting, or if you’re interested in learning about Habitat, I’d be happy to meet with you! Connect with me by sending me an email to email@example.com.
See you around!
I don't know why, but it seems like the summer months always fly by. Probably because it's my favorite season - full of suntans, weddings, concerts and beaches. This summer, our Chamber had many successful events, full of networking opportunities, philanthropy and fun!
Here's a recap of our summer:
Biz on a Boat - Our Chamber kicked off the summer with an After 5 event with the Clinton River Cruises. Guests were treated with Hawaiian leis, a dinner buffet, a photo booth, goodie bags, music provided by the DJ and a 3 ½ hour cruise from the Clinton River out to Lake St. Clair. There was plenty of networking, dancing and fun! You can bet this is an event we will want to do every year!
Chamber Triple Play - This past July, the #YoPros were so excited to celebrate their 1 year anniversary! They decided to partner with members from the Sterling Heights Regional Chamber, along with the Birmingham Bloomfield Chamber and together, we celebrated this exciting milestone at the brand new Jimmy John's Field. We watched the Birmingham Bloomfield Beavers take on the Eastside Diamond Hoppers 80's style! Roughly 150 people were in attendance for this event, the networking was plentiful and we were so happy to make new connections with members from the Birmingham Bloomfield Chamber.
Sterlingfest - What would a Chamber summer be without Sterlingfest? More than 300 volunteers came together for this weekend to sell tickets and pour beer. We had a few wonderful additions to Sterlingfest this year, including a craft beer station featuring Rochester Mills Beer Co. as well as a Jazz stage featuring wine from Kuhnhenn Brewing Co. Thank you again to all of our volunteers who were able to take the time out of their busy weekends to help us out. We sincerely appreciate all you do to help keep our organization strong and vibrant!
Golf Outing - Our golf outing was held at Cherry Creek Golf Club & Banquet Center in early August. The weather was absolutely beautiful, the games and contests were plentiful, and hole sponsors were present giving away merchandise, interacting with our golfers and we had winners left and right. During dinner, there was plenty of networking, prizes, raffles and giveaways. Thank you again to all of our golfers who were able to come out with us on a beautiful Monday afternoon! We had so much fun!
Brews & Schmooze: A business card exchange featuring a celebration of Macomb County Microbreweries - This year, we put a unique spin on our annual Business Card Exchange event. This event was hosted at Sycamore Hills Golf Club, and we were able to feature 5 different microbreweries within Macomb County: Blake's Hard Cider, Brooks Brewing, Dragonmead, Kuhnhenn Brewing Co., and Sherwood Brewing Company. Each sponsor was also given a display table to promote their products, goods, services or upcoming events. Each attendee was given a drink ticket for a craft beer (or wine) of their choice, and they were also given a "passport" where they could work the room, meet the sponsors/breweries and have them sign off on their passport square for a chance to win a prize. This event was very well attended with more than 160 people in the room ready to network! We also had access to the putting green for those who ventured outside to get some fresh air. We were very happy with this event, and we think the microbrewery additions helped make this event go off without a hitch!
The good news is, summer isn't over YET! Please join us on the last night of summer for the next Grub Crawl down the Van Dyke corridor! Shuttle between participating restaurants and enjoy their menu specialties, drink specials and plenty of networking. Participating restaurants include: Andiamo (Warren), Applebee's (Sterling Heights), Fuddruckers (Sterling Heights), Jamboozies (Sterling Heights) and Loon River Cafe (Sterling Heights). All of the excitement will kick off at the Home Depot at 16 & Van Dyke for a Van Dyke Re-dedication Ceremony, celebrating a grand re-opening of Van Dyke Ave construction FREE!
Cost: $30 per person • $50 for 2 people • $200 for 10 people
This week, we unveiled a new look to our weekly newsletter, Chamber Connection! Along with a new look, we have some changes with what's included and who to contact and we wanted to ensure you are aware of all of the opportunities available to you.
Here's what you need to know:
Hot Deals: Every Tuesday, we will introduce an exclusive discount that will expire within a few hours up to a few days. Read these discounts carefully! They will not be honored outside of the time frame you are given.
Tourism & Hospitality Members: If you would like to offer your own "hot deal" please send those over to us! We would be happy to promote your significant discounts to our members as well!
Benefit of the Week: Often times our members are unaware of the various partner programs our Chamber members offer. Each week, we will highlight a specific program and give you all the information you need in order to take advantage of that benefit!
Member Editorials: If you have educational content you would like to share with our members, you may be featured in our weekly newsletter, as well as on our LinkedIn page. We are looking for our members to contribute valuable content to our membership - if you have any white papers, how to's, industry trends, or something of the like, please email your editable document over to Briana Koehn!
Member News: The criteria for member news hasn't changed much. You still receive 4 free posts with your annual membership - a paragraph of 100 words or less with a headline, contact information, and either a website or link to an email address. Please send your paragraphs over to Briana Koehn or Lori Cline by Friday at 5 p.m. to be included in the following Tuesday's edition.
Advertising Opportunities: If you would like to purchase a display ad in our weekly Connection, please contact Gina Rieck for sizes, pricing and/or package prices. There will be a limited number of display ads available per Connection edition.
If you have any questions, comments, or submissions for Chamber Connection, please contact Briana Koehn or Lori Cline. Thank you!
By: Marty Piepenbrok
I was hired by the City of Sterling Heights in February 1978 as the first Park Naturalist for the then newly created position. In September 1980 I became Recreation Supervisor responsible for many recreation programs, management of the senior center, parks supervision and security and some community special events. The newness of the community, it would turn 10 years old that year, the intense creativity of all the department staff, the incredible leadership of our department Director, Tom Chappelle, and the desire of a growing population of residents for recreation amenities, enabled us to create a lot of new parks, programs, activities and events.
As the City headed towards its 15th year birthday in 1983 I conceived the idea of a multi-day festival to coincide with that anniversary. Working with other department staff I put together a concept of activities to include in a 3-day festival for mid-July that I chose to call Sterling Heights Summerfest. I along with some of my co-workers pitched the idea, I believe, in January 1983 to Mr. Chappelle during a staff meeting held at his home where he was recovering from back surgery. Following his approval of the concept we proceeded to work out the details and presented the very first Sterling Heights Summerfest on July 14, 15 & 16, 1983.
I knew that Summerfest had to have something different, fun and exciting to kick it off if we were going to attract a lot of attention and ultimately become a mainstay event in the community.
We already had been presenting Thursday night Music in the Park concerts for a few years. I had taken over responsibility of the series in the summer of 1981 and I figured that would be a good place to start. To generate excitement I decided to have a huge helium balloon launch to kick-off Summerfest at the Thursday concert with one of the more popular Detroit-area bands, Steve King & the Dittilies. Staff and volunteers spent nearly 8-hours that Thursday leading up to concert time, filling balloons with helium and tying a string to each of them. We filled more than 3,000 balloons.
About 20 minutes before the start of the 7:30 pm concert the staff and volunteers gathered groups of helium balloons and handed them out to all the people in the audience. Needless to say those in the audience were thrilled. Most of them knew about the mass helium balloon launch, but they had no idea they would be the ones to launch them. As the countdown progressed to zero the whole crowd was chanting down the numbers, and then, off they went, most of them anyway. Turns out kids don’t like to let go of their balloons. But it was a sight to behold as the mass of balloons rose into the sky gently floating east. Steve King & the Dittilies then started their show and the legacy of Sterling Heights Summerfest had begun.
I have included a sampling of photos from that first Summerfest in July 1983. These give just a taste of what the 3-days in the middle of a Michigan July was like in the beginning. That first concert on Thursday we had a beautiful night. The remaining two days were hot! But, we had the festival – the Friday night DJ Dance Party, the Saturday demonstrations, music and other activities. We as a department solidified our strength as a team and as friends. Each subsequent year Summerfest got bigger, we experimented with activities, we refined events, and we joined forces after a few years with the new Community Relations Department to cooperatively create the Art Fair. We all did a lot of work, but we sure had a lot of fun.
When I left the City of Sterling Heights in January 1996, Sterling Heights Summerfest was firmly planted as the premier event in the community as well as in the region. The thirteen years I managed the event were some of the best of my long career in the parks and recreation profession. I am incredibly pleased and humbled to see each year that the event has grown tremendously, involves so many organizations beyond the City, yet they all function smoothly, as least as I see it from the outside it does. I hope to return to Michigan for the 2018 Sterlingfest. I figure that would be a really good time, 35 years later, to see for myself what has become of my “baby” and wander about as an on-looker, taking it all in, just one more time.
What an exciting time of year for the #YoPros! This Thursday, we will be celebrating our 1 year anniversary at the Chamber Triple Play, we have a year's worth of mixers, socials, philanthropy and professional development under our belts, and we officially have a Steering Committee in place!
I couldn't be more excited to introduce the #YoPros Steering Committee for the remainder of 2016. This committee meets once a month and it is their duty to help plan and promote #YoPros events, oversee the governance, succession planning and structure of our group, they help recruit new members, and our Joint Chairs (who I will be introducing momentarily) are invited to attend the monthly SHRCCI Board of Directors meetings. The Chairs act as the main point of contact between #YoPros and the Chamber, and it also leverages our young professionals to have a voice at the table.
Without further ado, I'd like to introduce the 2016 #YoPros Steering Committee:
How many of you have looked for your business in our Chamber's Business Directory after you joined our Chamber? ...anybody? How easy was it for you to find yourself using your keywords?
Remember back in the day when you joined the Chamber of Commerce and you filled out an application? On that application we asked for general information, company contacts, your Category of Business and your Keywords. I don't know if you realize how important those keywords are, but I'm here to give you some tips to help our members and the community easily find your business.
Fun Fact: Our Chamber's Business Directory is indexed by Google! What does that mean!? Great question! Check out Google's simplified version explaining "How Search Works":